REFUND POLICY: TRADE AND RETAIL
We hope you love your purchase but, in the event that you are not happy with your items, Catherine Kleeli Cards will exchange or refund products provided they are returned in the original condition within 7 days of receipt to : Catherine Kleeli Cards, ‘The Head Space’, 5A Greenmount Lane, Heaton, BOLTON, BL1 5JF.
Please request proof of posting. The goods remain your responsibility until they reach us. Catherine Kleeli Cards cannot be held liable for anything that gets lost or damaged in transit. Delivery charge and returns postage will only be refunded should the goods be faulty.
Refunds are usually made using the same method by which you paid for your purchase. Any refund due will be processed as soon as possible and in any event within 7 days of the date we received your refund request.